About us

We're here when you need us whether it's for a routine checkup, a much-needed vaccination, or an emergency. Our facility utilizes some of the most up-to-date equipment and our staff is not only knowledgeable about advanced veterinary techniques but also possesses an incredible passion for their work. You can rest assured that your best friend is in the best hands.

Dr. Lindsay Lord

Native of Ossipee, Dr. Lord is the owner of The Kindness Animal Hospital as of August of 2016. Dr. Lord graduated from the University of Vermont in 2006 with her Bachelor of Science degree in Animal Science. In 2009, she received her Master of Science degree in Animal Science from the University of Vermont, studying immune function and its relationship with photoperiod in cattle. Before starting veterinary school, Dr. Lord interned at Mote Marine in Sarasota, FL working at their Sea Turtle & Dolphin Rehabilitation Hospital.

Dr. Lord then attended Ross University School of Veterinary Medicine, completing clinical rotations at Louisiana State University and graduating in 2012. Dr. Lord is a member of AVMA & NHVMA. In her free time she enjoys traveling and spending time with her friends, family, and two Newfoundlands.

Dr. Susan Haley

Attended UNH and graduated in 1979 with a BS in Animal Science and a minor in Chemistry. She then attended Purdue University and graduated in 1984 with her Doctorate in Veterinary Medicine. After graduation Dr. Haley practiced in Lee, NH for 11 years and joined our staff in 1995. She was a member of the Board of Veterinary Medicine in NH from 1997-2002 . She is an active advisor to The Lakes Region Humane Society. Dr. Haley taught classes at UNH and was a board member of the NHVMA, and is a member of the AVMA. Her areas of interest include small animal medicine and surgery.

She is licensed to practice veterinary medicine in ME, NH, and VT. Dr. Haley is married, has four step children and seven grandchildren. She loves gardening and travel.

Dr. Marlene Schmidt

Grew up in Keene, NH. She attended the University of New Hampshire and graduated in 2012. She spent a year working full-time at a local veterinary clinic until she started at the University of Illinois and graduated with her Doctorate in Veterinary Medicine in 2017. After graduation she and her fiancé, Zach, moved back to New Hampshire with their dog Gonzo. She has a special interest in surgery, and in her free time enjoys cooking, camping, and spending time with friends and family.
Dr. Julie Adams

Dr Julie Adams just recently moved here from Pennsylvania after working 18 years in a small animal private practice. She received her doctorate in veterinary medicine from The Ohio State University in 2001 after completing a BS in biology with a minor in biochemistry. Although not all of her pets have made the move to New Hampshire yet, the “family” currently consists of 2 American Foxhounds, a King Charles Cavalier Spaniel, 2 donkeys, a miniature horse, and a Quarterhorse. Hobbies include trail running, tennis, hiking, and traveling.


Having many doctors on staff allows for collaboration on challenging cases. A second or third opinion, in house, is routine. All three doctors attend continuing education conferences on a regular basis and stay current in veterinary medicine and surgery. We also subscribe to the Veterinary Information Network, a web based source of current information.


Jaime joined the TKAH team as a receptionist and office manager in August of 2017. She has experience in the service industry but feels grateful to have found her calling when she started in the veterinary field in 2012. Jaime’s family includes her husband, Jody and teenaged son, Sloan. They also have two terriers Jack and Penelope and two cats Snow and Vlad. In her spare time, she likes to get outside and enjoy the area by walking, hiking, cycling and kayaking.

Kimberly joined the Kindness family in 2000 as a veterinary technician. She has a deep devotion to animals and their well being both physically and mentally with special interests in behavior and nutrition. She enjoys hiking in the woods and walking on the beach with her dogs and is usually enrolled in some type of dog sport class. She currently shares her home with 3 cats and 2 dogs.


Allie has been with us since 2005. She started working in the kennel room and job shadowing through her school program until she graduated high school. She left to further her education and returned a few years later in 2008 working as a veterinary technician and receptionist. Allie enjoys spending her down time with her two and four-legged family.


Jane, a certified veterinary technician, has been in the veterinary field for 30 years. A graduate from The University of Connecticut, she began working as a equine & small animal technician. She has also had the opportunity to assist with wildlife rehabilitation. Jane spent a lot of time throughout her younger life in New Hampshire locally and made this her permanent home in 2013. She joined TKAH's team August of 2013 and is involved with all aspects of the Hospital. When Jane is not at work she and her co- pilot Saco can be found hiking, kayaking, and skiing, snowshoeing and snowboarding. Jane also enjoys volunteering for The Laura Foundation, ESSC and other various non-profit organizations.


Sarah Frohock started working with us in 2018. She has had a lifelong love of animals. After graduating from Keene State College with a BS in Sociology she moved back to this area and began volunteering at The Lakes Region Humane Society. She soon realized that working with pets and their people were her passion. She worked at LRHS for a number of years. Sarah's love of communicating with and training dogs, and helping owners with their pets became her career. She has worked at several other veterinary hospitals and we are happy she settled with us this year. Sarah also operates Sarah's Courteous Canine where she has obedience and dog sport classes as well as reactive dog lessons and private consultations.

When she is not working, Sarah loves hiking, competing in dog sports, rally, conformation and obedience trials. She has 4 Aussies and 1 Golden Retriever.